Salesforce Business Analyst

Salesforce Business Analyst

LOCATION: London, UK

PACKAGE: £70,000.00, plus bonus, plus full benefits

Company Information:

My client is a leading management and technology consulting firm, they offer a range of challenging and rewarding opportunities whether you are just starting out in your career, looking to advance in your career or seeking a senior leadership position. Our client’s employees are ambitious, committed and passionate problem solvers.

Key Experience Required:

• Experience using Salesforce or similar CRM Products to develop client or business solutions


• Hands on experience configuring Salesforce or similar CRM Product, including workflows, validation rules, and security controls


• Proven ability leveraging analytical and problem-solving skills in a fast-paced environment


• Detail-oriented individual with the ability to quickly ramp up on new clients, their business needs, and technologies


• Strong presentation, communication (written and verbal) skills, and interpersonal skills


• Ability to juggle and prioritize multiple tasks within a collaborative team environment


• Demonstrates flexibility and willingness to do what it takes to get the job done


• Drive and desire to learn and grow both technical and functional skill sets


• Proficient in Microsoft Word, Excel, PowerPoint, Project, and Visio


• Experience leveraging and configuring AppExchange products to develop a solution


• Experience soliciting, gathering, and analysing user input and requirements


• Experience documenting user stories and creating to-be process flow diagrams


• Experience collaborating with business stakeholders


• Experience on a Salesforce implementation through the full Software Development Lifecycle (SDLC)


• Salesforce Admin Certification and one Consulting Cloud Certification (Sales,Service or Community)

Role Information:

• Work with clients and end users to gather, understand, and define business requirements


• Develop user stories and to-be process flows to support the design and development of Salesforce solutions for our clients


• Work collaboratively with team members to design a solution that will meet a client’s business requirements and fulfil user stories


• Complete the configuration for user stories within Salesforce, AppExchange products, or other cloud-based technologies


• Collaborate with developers to test and verify that solutions will meet the business requirements


• Participate in key meetings with clients including requirement sessions, system demos, user acceptance testing, and end user training


• The candidate will be responsible for delivering enterprise cloud technology solutions to Fortune 500 companies and government agencies


• The candidate will be responsible for everything from requirements gathering, Salesforce configuration, testing, training and post deployment support.