Enterprise Sales Engineer

Enterprise Sales Engineer - Seoul, Korea

Seoul, Korea

Want to empower digital business through real-time analytics delivered as a service? Passionate about putting the power of machine data analytics in the hands of everyone by unifying all data types, enabling universal access and leveraging cloud economics – all this from a single, unified platform delivered and consumed as a service?

As a Sales Engineer, you will be paired with one or more of our Enterprise Account Executives and be our customer’s primary technical point of contact. You will take a consultative approach with our customers, identifying their pain points and driving technical alignment between customer needs and Next Generation Cloud-Based Log Management and Analytics solution.

You will serve as a product and industry expert, effectively describing and demonstrating our solution as well as promoting our vision and approach. You will be a trusted point of contact for our customers, but you will also keep a focus on advancing the sales process. The best candidates for this position will have a track record of success in being technically proficient as well as customer savvy. You must have an excellent knowledge of the requirements and challenges enterprises (small and large) face with log management and analytics.

What you'll be working on:

• Conduct online and in-person demonstrations of the client’s service
• Assess customer requirements and identify technical alignment between customer needs and the client’s solution
• Communicate customer feedback and requirements to Product Management, Engineering, Customer Service and other groups.
• Work hands-on with customers to install and deploy the client’s solution.
• As necessary, conduct end-users training on the client’s solution and functionality Work directly with customers to ensure their goals are being met

Your experience and skills should include:

• Fluent in Korean, with good communication skills in English
• 3+ years of experience as a Pre-Sales Engineer, supporting a complex software sales cycle to DevOps or SecOps
• Hands on experience with Docker and Kubernetes technologies
• Deep Cloud experience working with platforms like AWS, Azure, GCP
• Deep experience working directly with customers to ensure their goals are being met
• Strong written and verbal communication skills, as well as business and technical acumen, are a must

These additional skills would be highly desirable:

• A broad background in technical infrastructure, including servers, networking devices, and storage is very desirable
• Experience in successful start-ups is strongly preferred