Account Executive

JOB TITLE: Account Executive  

LOCATION: London, United Kingdom

PACKAGE: £45,000.00 to £50,000.00, with an OTE of £100,000.00. Competitive compensation and benefits. Attractive pension plan including health and life insurance.

Company Information:

My client is a born global customer service tech company on a mission to solve customer chaos, eliminate bad customer service and help companies build strong bonds with their customers – much like the connection between friends. My client is the new way to deliver effortless and personal customer service, and their powerful software eliminates the chaos created by using disconnected systems and unifies the customer experience across all channels, including email, chat, social and phone. They now have customers in 22 countries, it is one of the fastest growing SaaS companies in the Nordics. My client is changing the ways companies and customers engage and talk to each other; they are soling customer chaos, eliminating bad customer service and building strong bonds between companies and their customers.

Key Experience Required:

• Proven tech/ start-up sales experience, ideally in the SaaS industry for mid-market companies


• Ability to communicate with Manager and C-Level or equivalent professionals


• Proven track record of building a client base and consistently exceeding revenue targets and company goals


• Ability to identify customer problems and propose a great solution fit for their pains and needs


• Comfortable in engaging and conversing in relation to management techniques and basic business / financial benefits including Return on Investment, Total Cost of Ownership, Business Value Assessment, etc.


• Very proactive and upbeat with strong organisational skills


• Strong technical understanding and excellent presentation skills


• Need to be comfortable with both using and discussing technology


• Will be selling to a highly technical market and have to pay attention to not just their industry, but general technology trends and developments


• You need to be technologically fluent, able to easily understand new technology and learn to use it quickly

Role Information:

• Close a specific amount of deals each month based on leads, prospects demos and meetings provided to you by Marketing and Business Development Reps


• Own the developments of your own, pipeline/vertical/region/country


• Have the desire and ability to understand customers’ pains and problems


• Sell the vision and solution that solves a customer’s challenges and brings them value and benefits – at the same time


• Be extremely efficient at spotting deal blockers and disqualifying leads that are a bad fit and ultimately a waste of time